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Acqura Loan Services, LLC
6500 International Parkway
Suite 1500
Plano, TX 75093

972-644-3349 tel
972-644-3356 fax
866-660-5804 toll free
info@acqura.net

Department Email
customerservice@acqura.net
investors@acqura.net
hr@acqura.net
sales@acqura.net

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Homeowner Solution Center

Have questions about payment options? Having trouble paying your mortgage and not sure what to do? Acqura’s Homeowner Solution Center is here to help. The Homeowner Solution Center provides you with answers to commonly asked questions, explains many mortgage terms, and offers a variety of resources designed to help you keep your financial life running smoothly. Still can’t find what you’re looking for? The Homeowner Solution Center is staffed with friendly, trusted advisors dedicated to helping borrowers facing financial difficulties associated with owning a home.

The Homeowner Solution Center Team is:

  1. Experienced – working with borrowers facing financial difficulties
  2. Well-Trained – completes extensive training before ever taking a call and as participates in specialized training
  3. Empowered – to work things out directly with the borrower and make recommendations for approval.
  4. Compassionate – they know the importance of homeownership and they want to help you get through any difficulties as successfully as possible


How to Get Help: Don’t wait until it’s too late!

Call Us
If you’re facing financial difficulties and having trouble paying your mortgage, please contact us ASAP! You can speak with a Home Owner Solutions Center advisor by calling 866-660-5804.

Request Help Online
You can also request help online when you login to your account and request help online at Payment Assistance. Answers to frequently asked questions, the necessary forms and other materials are there to help you.

PAYMENT OPTIONS HOME RETENTION RESOURCES

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